Introduction

Please make sure to read carefully through our terms of conditions, which, along with subscription, constitute a legally binding agreement between You and us, before using Wordbee products.

Your data

The following privacy policy refers to your personal data and data that Wordbee may collect about your visit while you are using the Wordbee platform or products or while visiting the website at www.wordbee.com.

As for the information you create, keep, or maintain within the Wordbee platform or products, including translation memories, suppliers, clients, prices, invoices, and any such information generated by or for the use of the Wordbee platform or products, that information is private to your licensed account with Wordbee and protected by password as mentioned in the following Wordbee Privacy Policy.

Data privacy regulation

Wordbee complies with the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).

You may direct any inquiries or complaints related to our compliance towards GDPR to privacy@wordbee.com. If you have unresolved privacy or data use concerns that we have not addressed satisfactorily, you have the possibility of lodging a complaint with a supervisory authority and seeking a judicial remedy.

Wordbee Privacy Policy

Privacy Policy Overview

Wordbee Translator provides the registered user online CAT services over the Internet. Wordbee makes the Wordbee Translator service available under a fee for its Wordbee Translator version with additional subscription plans for business purposes. Because Wordbee Translator is Web-based, it requires the use of first and last names, a password, a valid email address, and a valid credit card to process payment for service. Therefore, at a minimum, we require such necessary information during the registration process.

What information does Wordbee gather and how is it used?

Because of the nature of our products, we must collect personal information from users during the registration process, including but not limited to first and last names, a valid credit card to process payment for service, an email address and a password.

Your email address may be used to send you periodic information about Wordbee Translator or other products, but only upon your express consent. Because of our commitment to presenting the best possible product to all our users, we track the category of services selected by our individual users as well as all information pertaining to user satisfaction.

To ensure the quality of our product, we reserve the right to maintain evaluation and feedback records indefinitely.

To maintain our quality of service and to assist in the analysis of product performance, we may also gather data on connection information, including the timing and size of all packets sent over the Internet during a session. The gathered information is used to ensure the highest quality experience possible at Wordbee Translator.

In addition to required member information, we may conduct surveys and ask users to volunteer demographic information to be used on an aggregate basis for internal market research, joint research projects with outside companies involved in product development. We use such information to better focus our product and personalize the scope of services offered to each individual user.

Wordbee Link for Google Sheets’ use and transfer of information received from Google APIs to any other app will adhere to  Google API Services User Data Policy, including the Limited Use requirements.

Third Parties

We do not voluntarily share personally identifiable information with any third party without the user’s express consent or unless compelled by applicable state and federal laws.

Affiliates

Wordbee does not control the practices of our affiliates. If you have questions about how affiliates use the information gathered when you link to them, do read their privacy policies. This site could contain links to other sites. Wordbee is not responsible for the privacy practices or the content of such Web sites.

Marketing communications

Our site provides users the opportunity to opt-out of receiving communications from us at the point where we request information about the visitor. Wordbee gives users the option for requesting by email the removal of their information from our database to not receive future communications except those related to a user’s active subscription.

Passwords and secure connections

Your Password should never be shared with anyone unless you intend to do collaborative work with others who need read/write access to your files. When we receive certain types of sensitive information such as financial information, we redirect visitors to the secure portion of our site using industry-standard SSL. This site has security measures in place to protect the loss, misuse and alteration of the information under our control. The user data is password protected. For details, do see our Terms and Conditions.

Cookies

Wordbee Translator or other products may use cookies for user session tracking. The cookies are used solely for identifying user sessions and do not store any personal information regarding the user. This site gives users the following options for changing and modifying information previously provided. You can go to your personal profile option after successfully logging in and correct information related to password, and option to receive communication regarding service.

Upgrading or Service Cancellation

You can also choose to ‘cancel’ your account, or ‘upgrade’ to the other Edition account by contacting us through email or via the website. If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact: Attn: Privacy Management for Wordbee

Wordbee Sarl,
11 boulevard du Jazz,
L-4370 Belvaux,
Luxembourg
privacy@wordbee.com