Privacy Policy

Introduction

Before using Wordbee products or websites, please carefully read our Terms and Conditions, which, along with your subscription, constitute a legally binding agreement between you and Wordbee.

 

Your Data

This Privacy Policy explains how Wordbee collects, processes, and protects your personal data when you use the Wordbee platform, products, or visit our website at www.wordbee.com.

Any information you create, store, or manage within the Wordbee platform or products—including translation memories, supplier and client details, pricing, invoices, and other data generated for or by Wordbee—is private to your licensed account and protected by password security, as outlined in this Privacy Policy.

 

Data Privacy Regulation

Wordbee complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, commonly known as the General Data Protection Regulation (GDPR).

If you have any inquiries or complaints related to our GDPR compliance, you may contact us at privacy@wordbee.com. If we do not satisfactorily address your privacy or data concerns, you have the right to lodge a complaint with a supervisory authority and seek legal remedies.

 

Overview

Wordbee Translator provides registered users with online computer-assisted translation (CAT) services. The service is available under a paid subscription with additional plans for business users. Because Wordbee Translator is web-based, it requires users to provide personal details such as:

• First and last name

• A password

• A valid email address

• A valid credit card (for payment processing)

At a minimum, we require this information during the registration process.

 

What Information Does Wordbee Collect and How Is It Used?

Due to the nature of our products, we collect personal information from users during registration. This includes, but is not limited to:

• First and last name

• Email address

• Password

• Credit card details (for payment processing)

With your explicit consent, we may use your email address to send periodic updates about Wordbee Translator and related products. We also track user-selected service categories and collect feedback to improve our services.

We may also gather connection data, such as the timing and size of data packets sent over the Internet during a session. This helps us ensure high-quality service and performance monitoring.

Additionally, we may conduct user surveys and request demographic information on an aggregate basis for internal market research or joint research projects with external partners in product development. This data is used solely to improve and personalize our services.

 

Google API Usage:
Wordbee Link for Google Sheets adheres to the Google API Services User Data Policy, including its Limited Use requirements, for the collection and transfer of data.

 

Third-Party Sharing

Wordbee does not voluntarily share personally identifiable information with third parties without user consent, unless required by law.

 

Affiliates & External Links

Wordbee does not control affiliated companies' data collection practices. If you visit an affiliate’s website, please review their privacy policy for more information.

Our website may also contain links to third-party websites. Wordbee is not responsible for their privacy practices or content.

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Marketing Communications

Users have the option to opt out of receiving marketing communications when providing their information.

You may request the removal of your information from our database to stop receiving non-essential communications. However, we will continue to send important service-related notifications regarding active subscriptions.

 

Passwords & Secure Connections

• Never share your password unless collaborating with authorized users.

• When transmitting sensitive information (such as financial data), we use industry-standard SSL encryption for security.

• User data is password protected and secured as outlined in our Terms and Conditions.

 

Cookies

Wordbee Translator and other Wordbee products may use cookies for user session tracking. These cookies are only used to identify sessions and do not store personal information.

 

To modify your privacy settings:

• Log into your personal profile to update your password and communication preferences.
   

Upgrading or Canceling Your Subscription

To upgrade your plan or cancel your account, please contact us via email or through our website.

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If you have any questions about this Privacy Policy, our website practices, or how we handle your data, please contact us at:

     Attn: Privacy Management for Wordbee
              Wordbee S.A.R.L
              11 Boulevard du Jazz
              L-4370 Belvaux, Luxembourg
     or
              privacy@wordbee.com